RingCentral’s Internet Fax Technology Boosts Productivity on the Road

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Staying in touch with clients is paramount for any business. But distributed companies with employees that often work from the road, such as realtors, often find the task challenging. That’s why more companies like Urban Real Estate are deploying Internet phone and fax solutions to better manage it phone communications and stay productive. As the economic slowdown took hold, the Chicago-based company, which works with individuals and corporate investors to buy real estate, sought out new tools to boost sales and reduced overhead costs, while it differentiated itself from competitors. It found the solution with RingCentral, a San Mateo, Calif.-based provider of Internet phone systems for small businesses. Already leveraging the Internet for lead generation and business productivity, Urban Real Estate wanted to complement its Internet-centric business model with a Web-based communications platform replace its traditional premise-based office phone system. So, the company replaced its service with RingCentral’s cloud based business phone system to manage its wide phone communications and link brokers with customers, prospects and colleagues. With RingCentral’s Internet phone system, Urban Real Estate can better manage its company-wide phone communications and connect on-the-go brokers with customers, prospects and colleagues. Each broker now has their own phone number no matter where they are located. Customers can easily reach any Urban Real Estate employees whether they are in the office or not, making is appearthat the entire team is working from one location, company officials said. “Phone calls are critical in the real estate industry, but far too many brokers rely solely on their mobile phones,” Matt Farrell, Managing Partner, said. “They miss calls and sound unprofessional. “By using RingCentral’s Internet phone system, we have a competitive advantage—our team relies on RingCentral to manage communications no matter where our busy brokers are located at any given time.” The service also features Internet Fax, a crucial communications tool for the real estate industry. With Internet Fax, brokers can send and receive faxes over the Internet through an online interface or e-mail. RingCentral offers cloud computing based phone systems for small businesses. The solution helps enterprises buy, set up and activate a complete business phone system for a small cost compared to on-premise phone systems. The company has more than 50,000 customers worldwide. Last month, RingCentral made news when KX Technologies, a global filtration company, announced it selected RingCentral Office, a business phone system from RingCentral to help businesses reach clients effectively and manage calls from multiple locations.