Archive for December, 2007

Affordable Fax Broadcasting Service

December 11, 2007

With RingCentral, you get more than just fax broadcast functionality. Each service plan includes many features free of charge! Save time, money and headaches with RingCentral Online… tie your communications together.

Now you can:

  • Secure Internet fax - Receive, forward and send faxes securely, directly from your computer. Read more about our Secure Internet Fax solution.
  • Eliminate busy signals – Receive every fax, every time, wherever you are.
  • Save money – No need for extra phone lines, ink, and paper supplies. Minute/per page rates start at just 3.9¢. No hidden charges.
  • Get your local or toll-free Fax number instantly – Easy setup. No equipment required. Free trial.

How to determine modem capabilities?

December 5, 2007

If you are not sure whether your modem has voice capability, there are a few ways to check it:

1. Run RingCentral Modem Setup or Modem Detection and see reported capabilities
2. Read the modem/computer specifications or contact your modem/computer manufacturer
3. Check whether modem wave device is present in the Device Manager (Windows 95,98,2000)

Wave device presence indicates voice capable modem, given that correct modem driver is used:
1) Click Start Menu > Settings > Control Panel
2) Double-click System icon. You’ll see System Properties dialog.
3) Select Device Manager tab.
4) Open Sound, video and game controllers branch.

A. Wave Device for Voice Modem is listed – then wave device is installed
B. Wave Device for Voice Modem is listed and marked with a (!) – there is a problem with it. In such case, reinstalling modem drivers recommended
C. No Wave Device for Voice Modem listed – the modem is not voice capable or the modem driver is installed incorrectly

4. Run Windows modem diagnostics to get information about the modem (Windows 95,98)

1) Run Windows modem diagnostics
2) After Windows has queried the modem and received responses, note the response on AT+FCLASS=? command. It may look like “0,1,8,80″. Usually number 8 indicates voice capability, number 80 – speakerphone capability.

NOTE: Sometimes modem driver can contain a mistake and response on AT+FCLASS=? may be misleading.